NEXORA AI Solutions
AI shopping assistant for online stores
An AI consultant for answers, product selection, upselling, and customer support.
The problem
Customers expect fast answers, while managers cannot always handle every question, help with product selection, and suggest a relevant item in time.
How it works
- The customer asks about a product, order, or delivery.
- AI provides guidance, helps with selection, and suggests relevant additions.
- The manager receives the conversation context when human involvement is needed.
Common questions
What does this solution do?
AI Sales Assistant answers shopper questions, helps select products and passes conversation context to a manager when human input is needed.
Who is it for?
Online stores that need product, order and delivery guidance and customer support.
How do integrations work?
Connections to the site, CRM and communication channels are scoped for each store; availability of a specific integration is checked before implementation.
What are the limitations?
Answer quality depends on the product and order information provided. Complex requests may require a manager.
How is it different from other NEXORA solutions?
AI Sales Assistant handles shopper questions. CRM Automation focuses on order operations, while Commerce OS connects several stages of customer care.
How can I try it?
Watch the public video demo and leave a short request to discuss a connection.
Integrations
- CRM
- Websites
- Telegram
- Viber
Integration options and scope are confirmed separately for each project.
Security and access
A name, contact, product and CRM are enough for the short request. Do not send passwords, tokens or API keys through it. Technical fields remain in the full connection process.