NEXORA AI Solutions

Order and CRM automation

Automation of orders, CRM statuses, and notifications for ecommerce teams.

The problem

Managers spend time manually confirming orders, changing statuses, sending payment reminders, and following up with customers.

How it works

  1. The system receives a new order from the CRM or website.
  2. It automatically starts the required confirmation, payment, or notification workflow.
  3. It updates the status and sends managers only the cases that need attention.

Common questions

What does this solution do?

AI CRM Automation helps process orders, update CRM statuses and send customer notifications through a configured workflow.

Who is it for?

Online stores and teams that manually confirm orders, change statuses and remind customers of next steps.

How do integrations work?

Orders can come from a CRM or website. The specific CRM, messaging channels and connection scope are agreed for each project.

What are the limitations?

The workflow depends on available data and connected systems. Cases requiring attention are passed to a manager.

How is it different from other NEXORA solutions?

This solution focuses on orders and CRM operations. AI Sales Assistant advises shoppers, while Commerce OS covers a broader customer journey.

How can I try it?

Watch the public video demo and leave a short request to discuss your store and CRM.

Watch the video demo

Integrations

  • CRM
  • Websites
  • Telegram
  • WhatsApp
  • Viber

Integration options and scope are confirmed separately for each project.

Security and access

A name, contact, product and CRM are enough for the short request. Do not send passwords, tokens or API keys through it. Technical fields remain in the full connection process.